If your normal billing cycle has passed and you still have not received your E-bill, contact the biller.  Billers have a similar process for delivering E-bills as they do for paper bills.  Depending on billing cycles, the exact day you receive your bill each month may vary. Also, it can take at least a month before you receive your first E-bill from a biller.  Look on your last bill for the biller's customer service telephone number to contact the biller